I like it because it’s comfortable and stay in place which keeps the gel pads in place. I don’t have to keep adjusting it like other braces. I was on the size boarder line and I chose to go down in size. I had to contact customer service to get the next size up. And by the way.....customer service is the very best out there. They are truly a customer oriented company and they address any and all my concerns promptly. They far exceeded my expectations.